FAQs

Everything You Need To Know

 

Important To Know

Here’s everything you need to know to help you plan your trip to Mindvalley University
  • Foreign nationals from the EU, EEA or Switzerland are exempt from the visa requirement. For some nationalities outside the EU there is no visa requirement either. The majority of foreign nationals wishing to stay in the Netherlands for up to three months require a short stay visa or Schengen visa (Schengenvisum). Full details can be found on the website of the Ministry of Foreign Affairs (Ministerie van Buitenlandse Zaken). Click here for the list of countries whose nationals require a visa (visumplichtige landen) for a stay of up to 90 days.
  • It’s important to have quality travel and health insurance before taking off on an overseas holiday. Medical only travel insurance can provide essential assistance and financial protection if you fall unexpectedly ill or are injured during your trip abroad.
  • For the Netherlands there are two associated plug types, types C and F (two round pins). The Netherlands operate on a 230V supply voltage and 50Hz.
  • The Netherlands has a mild climate typical to Northern Europe, similar to that of the United Kingdom. As a result, summers in Amsterdam are generally warm with occasional colder periods. Rain can be expected throughout the entire year, with spring generally being the driest season. The warmest months are from June to August, with temperatures between 20 – 27 degrees Celsius.
  • The native language of The Netherlands is Dutch. Dutch language is not only spoken in The Netherlands, but also in the northern part of Belgium. Many Dutch people speak English and most of them very well. Therefore it is no problem at all for English-speaking travelers to communicate with locals in Amsterdam – in fact, it is the most English-proficient country in the world where English isn’t an official language.
  • As in most European countries, the currency of the Netherlands is the Euro (symbolised as EUR or €). Other currencies are normally not accepted. Many shops and restaurants in Amsterdam accept credit cards, but not all. It is therefore recommended to either ask before you order or ensure you have a sufficient amount in cash to cover the bill. Most shops and restaurants do not accept €200 or €500 notes.
  • The local time corresponds to GMT/UTC + 02:00 hour
  • Tap water is safe to drink. The Netherlands (and especially Amsterdam which has the best water in the country) has the safest en cleanest tap water in Europe.
  • Finding an ATM will be no problem in Amsterdam. Bank ATMs (i.e. ING, ABN AMRO, Rabobank, SNS) in the Netherlands tend not to charge a fee per withdrawal. However, there are many ‘independent’ ATMs which do, meaning you could end up paying far more than you have to.
    A common issue for travellers is something called dynamic currency conversion (DCC), when using your card – you’ll be asked if you want to pay for your transaction in your home currency as opposed to euros. Choose to pay in the local currency instead, and you’ll almost always get a fairer rate on the exchange.

Application Process & Tickets


  • How do I get a ticket to Mindvalley University?

    Mindvalley University gathers a carefully curated global tribe of extraordinary individuals from around the globe.

    Apply here and once your application has been approved, you will be invited to secure a full price guest-only ticket, or become a Mindvalley Experience Member, which gives you exclusive access to member-only discounted tickets.

    In addition to discounted tickets, becoming a member unlocks your access to all future Mindvalley events (you don’t need to reapply each time) including Mindvalley University, A-Fest, adventure trips and local events happening globally throughout the year, including socials, masterminds, and more.

    Please note: If you are interested in bringing your family member/s to Mindvalley University, only one adult per family needs to complete the application form. However, every adult needs to become a Mindvalley Experience Member in order to access the member-only discounted ticket price. The approved applicant will receive instructions for themselves and family members to secure their membership also.

  • How much are the tickets?

    All kids (aged 6+), teens (13-17) and adults (18+) need a ticket to attend Mindvalley University.

    Adults (aged 18+) can secure their Mindvalley Experience Membership for $995 annually, which gives them access to a member-only discounted tickets.

    The price for a 1-week ticket for Mindvalley Experience Members (adults who are 18+) start at $995 + VAT, $1,695 + VAT for a 2-week tickets adults, and $1,995 + VAT for a 3-week ticket.

    *Please note, as Mindvalley University is a tiered ticket event, these prices will increase.

    Alternatively, any adults who do not wish to become a member, can secure a guest-only ticket, starting from $1,995US + VAT for a 1-week ticket.

    Teenagers (aged 13-17*) can join the event by securing a full price teens ticket, starting at $795 + VAT for a 1-week ticket. The great news is that teenagers will have the choice of joining the main program, or they can choose to attend sessions especially designed for them with opportunities to bond and integrate with other teens from within the tribe. *Must be 17 or under on the first day of registration to the Hub

    Kids (aged 6-12*) can join the event by securing a full price ticket, which entitles them to attend the Kids program, starting at $795 + VAT for a 1-week ticket. They will have the choice of joining the main Mindvalley University program, or they can choose to attend special kids education and activities where they can connect and socialise with other children from the tribe. *Must be 12 or under on the first day of registration to the Hub

    Kids (aged 3-5) can join the nursery program which will feature mindful activities relevant to their age group’s preferences and needs, starting at $795 + VAT for a 1-week ticket.

    Kids aged 5 and under are welcome to attend the main adult sessions free of charge if accompanied by an adult with a valid ticket, provided they are quiet and don’t cause any disruption to the session or that of other attendees experience. If the child/ren causes any disruption during the session, parents will be kindly asked to accompany the child from the seminar room at that time.

  • Can individual and corporate customers get a VAT refund?

    Individual customers: These customers will not be able to get VAT refund from their purchase of event tickets. This is mainly because VAT is a “customer” tax.

    Moreover, tax-free sales in the EU only relate to goods/products and not to services received in the EU. Mindvalley events are categorised as ‘sales of services’.

    Corporate customers: VAT refunds eligibility for corporations depend on their country taxation laws, policies, their residence status amongst many other rules that apply towards VAT refund and processing. Several websites such as this -> Click here act as a good reference check on the process. We also recommend checking with your local tax authorities and familiarising yourself with the VAT refund process or checking with your finance representative for the same.

  • Do you offer shorter packages?

    Your chosen ticket, either 1-week (7 days), 2-week (14 days) or 3-week (21 days) ticket, will always activate on a Monday and expire on Sunday. This is applicable to adults, teens and kids tickets.

    For example, if you have a one week ticket and you decide to join us from Wednesday, your ticket will expire on the Sunday of that week.

    Each Monday we will host registration and an official induction session for all of those people joining us from that week onwards.

    The price for a 1-week ticket for Mindvalley Experience Members start at $995 + VAT for adults, $795 + VAT for teenagers (aged 13-17), $795 + VAT for kids (aged 6-12) and $795 + VAT for smaller children (aged 3-5). Please note that all adults need to have an active Mindvalley Experience Membership on the day when they register at the Hub.

    The price for a 2-week ticket for Mindvalley Experience Members start at $1,695 + VAT for adults, $1,495 + VAT for teenagers (aged 13-17), $1,495 + VAT for kids (aged 6-12) and $1,495 + VAT for smaller children (aged 3-5). Please note that all adults need to have an active Mindvalley Experience Membership on the day when they register at the Hub.

    The price for the full experience 3-week ticket for Mindvalley Experience Members start at $1,995 + VAT for adults, $1,795 + VAT for teenagers (aged 13-17), $1,795 + VAT for kids (aged 6-12) and $1,795 + VAT for smaller children (aged 3-5). Please note that all adults need to have an active Mindvalley Experience Membership on the day when they register at the Hub.

    *Please note, as Mindvalley University is a tiered ticket event, these prices will increase.

    Alternatively, if you don’t wish to become a member, you can secure your a guest-only ticket here, starting from $1,995US + VAT for a 1-week ticket.

  • What’s included in the Mindvalley University ticket fee?

    Purchasing a ticket for Mindvalley University will give you access to a curated community of spectacular entrepreneurs and digital nomads from across the globe. You will also get access to the Mindvalley University Hub which will be the location of 150+ workshops led by thought leaders and experts from various fields, such as startup culture, relationships, unconventional/alternative finance, unified physics, modern spirituality, health & fitness, productivity and brain efficiency, parenting, and more. Your ticket also gives you entry to parties, as well as multiple evening networking events which will take place throughout the experience. This ticket also gives you access to our exclusive Facebook group so you can connect with other attendees and share important information before, during, and after the event.

  • What is not included in the Mindvalley University ticket fee?

    Your Mindvalley University ticket doesn’t include your accommodation costs, meals or travel costs. It doesn’t include access to any Satellite Events that will take place in parallel to Mindvalley University, or additional tribe activities, such as sightseeing trips, cruises, and other local experiences. These can be purchased separately.

  • My family and friends are interested in joining as well. How can they get tickets?

    Mindvalley University is a curated tribe and as such, attendees (aged 18+) must first apply and be approved in order to attend, however, only one immediate family member (18+) needs to be approved.

    Once approved, adults (18+) can join the event by securing a full price guest-only ticket, or by becoming Mindvalley Experience Members, which activates exclusive access to the member-only discounted tickets. In addition to discounted tickets to Mindvalley University, becoming a member unlocks access A-Fest, adventure trips and local events happening globally throughout the year, including socials, masterminds, and more.

    *Immediate adult family members include grandparents, parents, children, siblings, in-laws, and spouse or partner.

    Friends are not eligible to bypass the application process. They first need to apply, be approved and secure their Mindvalley Experience Membership before purchasing an event ticket, or alternatively a full price guest-only ticket.

  • What’s the refund policy for Mindvalley Global Campus members?

    Applicable to Mindvalley Global Campus Members only

    The ticket holder must hold a valid and active membership on the first day of the event.

    [Safe] A full refund of the event ticket can be granted up to 45 days before the start date of the event. You must have requested the refund by emailing events@mindvalleysupport.com at least 45 days prior to the event to be eligible for the refund.

    Alternatively, there are three additional options available to you.

    1. You can transfer your ticket to the next event:
    Up to 45 days before the event takes place you can transfer your ticket to the next event free (no charge for first transfer only), however, each subsequent transfer will incur a fee of $500 USD. If you are transferring your ticket to the next Mindvalley University event within 45 days of the event taking place, an additional transfer fee of $500 will apply.

    Your Global Campus Membership must be valid and active on the first day of the event you choose to attend. In the event you don’t wish to renew your membership and therefore won’t attend the event, your transfer fee of $500, if applicable, will be refunded.

    *All transfer or hold requests must be made via email. If you fail to complete the ticket hold or transfer process and payment prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to transfer your ticket to the next event is one week prior to the event.

    2. You can place your ticket on hold to use within 3 years for a future Mindvalley University:
    Up to 45 days before the event takes place you can place your ticket on hold free (no charge for first transfer only), however, each subsequent hold will incur a fee of $500 USD. If you are placing your ticket on hold within 45 days of the event taking place, an additional transfer fee of $500 will apply.

    If you are placing your ticket on hold, your Global Campus Membership must be valid and active on the first day of the event you choose to attend. In the event you don’t wish to renew your membership and therefore won’t attend the event, your transfer fee of $500, if applicable, will be refunded.

    *All requests must be made via email. If you fail to complete the ticket hold or transfer process and payment (if applicable) prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to place your ticket on hold is one week prior to the event.

    3. Or, you can transfer your ticket to a family member or friend, provided they are a current and valid Global Campus Member:
    You can transfer your ticket to a family member or friend, provided they are a current and valid Global Campus Member (the Global Campus Membership of the person who uses the ticket must be valid and active on the first day of the event).

    *All transfer requests must be made via email. If you fail to complete the ticket hold or transfer process and payment prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to transfer your ticket to the next event is one week prior to the event.

    IMPORTANT: Once the refund deadline has passed, your ticket has been placed on hold or is transferred to another event or person, you are no longer eligible for a refund of the ticket price.

    (Legal) Spouse/Significant other/Direct family member can purchase a ticket to accompany you to the event without applying, either by securing a one-time guest ticket, or they can become a Global Campus Member themselves, and gain access to the discounted member ticket.

    Teens (13-17) can attend without applying, by securing a Teen ticket. Kids (aged 6-12) can attend without applying, by securing a Kid ticket, and Kids (aged 6 and under) can attend free (Nursery services will be covered by parents).

  • What’s the refund policy for guest ticket holders?

    Applicable to Guest ticket holders only

    [Safe] A full refund of the event ticket can be granted up to 45 days before the start date of the event. You must have requested the refund by emailing events@mindvalleysupport.com at least 45 days prior to the event to be eligible for the refund.

    Alternatively, there are three additional options available to you.

    1. You can transfer your ticket to the next Mindvalley University event:
    Up to 45 days before the event takes place you can transfer your ticket to the next event free (no charge for first transfer only), however, each subsequent transfer will incur a fee of $500 USD. If you are transferring your ticket to the next Mindvalley University event within 45 days of the event taking place, an additional transfer fee of $500 will apply.

    *All transfer or hold requests must be made via email. If you fail to complete the ticket hold or transfer process and payment prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to transfer your ticket to the next event is one week prior to the event.

    2. You can place your ticket on hold to use within 3 years for a future Mindvalley University:
    Up to 45 days before the event takes place you can place your ticket on hold free (no charge for first transfer only), however, each subsequent hold will incur a fee of $500 USD. If you are placing your ticket on hold within 45 days of the event taking place, an additional transfer fee of $500 will apply.

    *All requests must be made via email. If you fail to complete the ticket hold or transfer process and payment (if applicable) prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to place your ticket on hold is one week prior to the event.

    3. Or, you can transfer your Mindvalley University ticket to a family member or friend, provided they apply and are approved:
    You can transfer your ticket to a family member or friend, provided they apply and are approved to attend.

    *All transfer requests must be made via email. If you fail to complete the ticket hold or transfer process and payment prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to transfer your ticket to the next event is one week prior to the event.

    IMPORTANT: Once the refund deadline has passed, your ticket has been placed on hold or is transferred to another event or person, you are no longer eligible for a refund of the ticket price.

    (Legal) Spouse/Significant other/Direct family member can purchase a ticket to accompany you to the event without applying, either by securing a one-time guest ticket, or they can become a Global Campus Member themselves, and gain access to the discounted member ticket.

    Teens (13-17) can attend without applying, by securing a Teen ticket. Kids (aged 6-12) can attend without applying, by securing a Kid ticket, and Kids (aged 6 and under) can attend free (Nursery services will be covered by parents).


  • Program and Accommodation

  • Is this event for me?

    Mindvalley University is for the change-markers and trailblazers. Those who won’t settle for ordinary. Those lighting the way for others. Whether you’re at the beginning of your journey to greatness or showing others how it’s done, you’re welcome.

  • What will I actually learn?

    Including, but not limited to: entrepreneurship, leadership, public speaking, marketing, photography & filmmaking, personal growth, coaching, spirituality, creativity, health and wellness, happiness, love, parenting, and mindfulness.


  • Packing Guide

  • What should I bring with me?

    The most important thing is positive attitude, open mind and the willingness to receive a lot of knowledge and at the same time have a lot of fun!

  • Where can I get more information?

    If you still have any questions regarding what you can expect at Mindvalley University in Pula, you can email us at events@mindvalleysupport.com.