"This has increased our sales"
Louise discovered she was missing a crucial piece in her salon business: client follow-up. By implementing simple structures like text messages and birthday greetings, she transformed one-time visits into lasting relationships and increased sales.
I started working with John in August and the biggest aha moment was that I wasn't even looking at the follow-up of the client that came into the salon. They would leave and that was it. Now they get a text message from us when they leave. We send birthday messages, follow-up messages. This has increased our sales.
It's just basically learning how to implement the structures and procedures into any business and you get results.
When you're working in your business and you feel like you just lost.
And you can't see it and that's where you need support. It doesn't matter how good you are. No one knows my business like myself, but there were things that I was missing. And with John's help I saw what I was missing.
Louise Ackle
Written 19 January 2020 From our original stories site
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