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A full refund of the event ticket can be granted up to 45 days before the start date of the event. You must have requested the refund by completing
this form or by emailing
events@mindvalleysupport.com at least 45 days prior to the event to be eligible for the refund.
Alternatively, there are two additional options available to you.
1. You can transfer your ticket to the next* Mindvalley University event once only: Up to one week before the event takes place you can transfer your ticket to the next Mindvalley University event free of charge.
If you transfer your ticket to the next event, you may also be required to pay the difference of the value-added tax (VAT) in the event that there is a higher VAT for the next event location. Please note, the transfer process will not be considered complete and confirmed until any outstanding payment is made.
*The ticket transfer can only be made one time, to the event immediately following. The deadline to transfer your ticket to the next event is one week prior to the event. All transfer requests must be made via email or the refund request form. If you fail to complete the ticket transfer process prior to the event (with confirmation from Mindvalley Events), your ticket will be considered forfeit and no refund or transfer will be made.
2. Or, you can transfer your ticket to a family member or friend*: You can transfer your ticket to a direct family member immediately (spouse, significant other, parent, sibling, child or grandparent), however, if you wish to transfer your ticket to a friend, they must have an active Mindvalley All Access subscription.
*All transfer requests must be made via email or the refund request form. If you fail to complete the ticket transfer process prior to the event (with confirmation from Mindvalley Events), your ticket will be considered forfeit and no refund or transfer will be made.
IMPORTANT: Once the refund deadline has passed, or your ticket has been transferred to another event or person, you are no longer eligible for a refund of the ticket price.