FAQs

Everything You Need To Know

 

Important To Know

Here’s everything you need to know to help you plan your trip to Mindvalley University City Campus Pula
  • Nationals of the European Union (EU) and all third-country nationals who are holders of valid Schengen documents, as well as national visas and residence permits of Bulgaria, Cyprus, and Romania do not require an additional (Croatian) visa for Croatia. If you need a visa, or need more information, check this page .
  • If your passport is due to expire this year, you may need to renew your passport depending on the length of your travels. To travel to a Croatia, your passport should have at least 3 months validity remaining after your intended departure date from that Croatia, and issued within the previous 10 years. If you will be travelling to additional countries on your travels, we recommend that you contact the embassy of any other countries you are intending to travel to.
  • It’s important to have quality travel and health insurance before taking off on an overseas holiday. Medical travel insurance can provide essential assistance and financial protection if you fall unexpectedly ill or are injured during your trip abroad.
  • Electrical supply in Croatia is 230V and 50Hz. Croatia uses the standard European (round-pronged) plugs, types C and F. Plug type C is the plug which has two round pins and plug type F is the plug which has two round pins with two earth clips on the side.
  • The average temperature in July in Pula is 24°C (76 °F) with 13 sunshine hours.
  • The official language is Croatian (writing system is Latin). English is spoken mostly by younger people and in Istria, where Pula is located, Italian is widely spoken as well.
  • Official currency is (Croatian) Kuna (HRK).
  • The local time corresponds to GMT/UTC + 01:00 hour
  • In most cases tap water is safe to drink in Pula.
  • ATMs are widely available. Visa and MasterCard are widely accepted in hotels but rarely accepted in any kind of private accommodation. Diners Club and American Express are less accepted and many smaller restaurants and shops do not take any credit cards at all.

Application Process & Tickets


  • How do I get a ticket to Mindvalley University City Campus 2019?

    Mindvalley University City Campus (previously called Mindvalley U) is now available to Mindvalley Global Campus Members only. Apply here to become a Member and once your application has been approved, you will receive details about how to secure your Membership. Becoming a member will then unlock your access to City Campus tickets.

    Please note: If you are interested in bringing your family member/s, only one adult per family needs to complete the application for membership, however every adult needs to become a Global Campus Member in order to attend the event. The approved applicant will receive instructions for themselves and family members to secure their membership also.

  • How much are the tickets

    All kids (aged 6+), teens (13-17) and adults (18+) need a ticket to attend City Campus.

    All adults must have an active Global Campus Membership on the first day of the event, however, only one adult family per family needs to complete the application form and be approved. After this, all family adult members can secure their membership.

    Adult Global Campus Members (aged 18+) can join City Campus by securing a full price ticket for the main program, starting at $1,595.

    Teenagers (aged 13-17*) can join the event by securing a full price teens ticket, starting at $1,095. The great news is that teenagers will have the choice of joining the main program, or they can choose to attend sessions especially designed for them with opportunities to bond and integrate with other teens from within the tribe.
    *Must be 17 or under on June 24, 2019.

    Kids (aged 6-12*) can join the event by securing a full price ticket, which entitles them to attend the Kids program, starting at $1,095. They will have the choice of joining the main City Campus program, or they can choose to attend special kids education and activities where they can connect and socialise with other children from the tribe.
    *Must be 12 or under on June 24, 2019.

    Kids (aged 6 and under) are welcome to attend the main adult sessions free of charge if accompanied by an adult with a valid ticket, provided they are quiet and don’t cause any disruption to the session, or that of other attendees experience.

    We are looking into opportunities to have daycare for kids aged 3 to 6 and will provide more information as soon as we confirm these details.

    If the child/ren causes any disruption during the session, parents will be kindly asked to accompany the child from the seminar room at that time.

    *Must be 6 or under on June 24, 2019.

  • Do you offer shorter packages?

    Although we don’t offer weekly tickets, we do offer the option of a half month ticket, which gives you access to City Campus for 14 consecutive days. This means you have 14 consecutive days starting from the first day that you sign in or register at the HUB. The price for this package is currently* $1,095 for adults, $765 for teenagers (aged 13-17) and $765 for kids (aged 6-12). Please note that all adults need to have active Global Campus Membership on the day when they register.

    *Please note, these prices will increase closer to the event.

  • What’s included in the Mindvalley University City Campus ticket fee?

    Purchasing a ticket for City Campus 2019 will give you access to a curated community of spectacular entrepreneurs and digital nomads from across the globe. You will also get access the City Campus HUB in Pula which will be the location of 50+ workshops led by thought leaders and experts from various fields, such as startup culture, relationships, unconventional/alternative finance, unified physics, modern spirituality, health & fitness, productivity and brain efficiency, parenting, and more. Your ticket also gives you entry to parties, as well as multiple evening networking events which will take place throughout the City Campus experience. This ticket also gives you access to our exclusive Facebook group so you can connect with other attendees and share important information before, during, and after the event.

  • What is not included in the Mindvalley University City Campus ticket fee?

    Your Mindvalley University City Campus ticket doesn’t include your accommodation costs, meals or travel costs. It doesn’t include access to any Satellite Events that will take place in parallel to City Campus, or additional tribe activities, such as sightseeing trips, cruises, and other local experiences. These can be purchased separately.

  • My family and friends are interested in joining as well. How can they get tickets?

    Mindvalley University City Campus is a curated tribe and is now available to Mindvalley Global Campus Members only (Not applicable to anyone 17 and under). Only one adult family member needs to complete the membership application, and once they are approved and secure their membership, immediate adult family members (this includes grandparents, parents, children, siblings, in-laws, and spouse or partner) are invited to secure their membership also. Once your membership is purchased you will be invited to secure a ticket to the event.

    Friends are not eligible to bypass the application process and need to apply, be approved and secure their Global Campus Membership before purchasing an event ticket.

  • Where is the Mindvalley University HUB in Pula, Croatia?

    The Mindvalley University 2019 ‘HUB’ will be two venues, located next to each other.

    The first venue is the Marine Casino (also called Dom hrvatskih branitelja), the architectural jewel of Pula. The building was originally built in 1872 during the Austro-Hungarian Monarchy, and redesigned by Viennese architect Ludwig Baumann and rebuilt in 1913. It was THE spot for fashionable gatherings and visited by opera composer Franz Lehar, Emperor Franz Joseph I, Charles I of Austria and German Emperor Wilhelm III.

    The Second Venue, Istrian National Theater, also known as the City Theater, is one of the most important cultural institutions in the region, renowned for the quality and innovation of its productions. The theatre is stunning, with 700 seats, and was conceived as a multimedia area for organizing cultural events in film, music and art, as well as conferences and assemblies.

    See both our HUB locations on Google maps here:

  • What’s the refund policy for Mindvalley Global Campus members?

    Applicable to Mindvalley Global Campus Members only

    The ticket holder must hold a valid and active membership on the first day of the event.

    [Safe] A full refund of the event ticket can be granted up to 45 days before the start date of the event. You must have requested the refund by emailing events@mindvalleysupport.com at least 45 days prior to the event to be eligible for the refund.

    Alternatively, there are three additional options available to you.

    1. You can transfer your ticket to the next event:
    Up to 45 days before the event takes place you can transfer your ticket to the next event free (no charge for first transfer only), however, each subsequent transfer will incur a fee of $500 USD. If you are transferring your ticket to the next Mindvalley University event within 45 days of the event taking place, an additional transfer fee of $500 will apply.

    Your Global Campus Membership must be valid and active on the first day of the event you choose to attend. In the event you don’t wish to renew your membership and therefore won’t attend the event, your transfer fee of $500, if applicable, will be refunded.

    *All transfer or hold requests must be made via email. If you fail to complete the ticket hold or transfer process and payment prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to transfer your ticket to the next event is one week prior to the event.

    2. You can place your ticket on hold to use within 3 years for a future Mindvalley University:
    Up to 45 days before the event takes place you can place your ticket on hold free (no charge for first transfer only), however, each subsequent hold will incur a fee of $500 USD. If you are placing your ticket on hold within 45 days of the event taking place, an additional transfer fee of $500 will apply.

    If you are placing your ticket on hold, your Global Campus Membership must be valid and active on the first day of the event you choose to attend. In the event you don’t wish to renew your membership and therefore won’t attend the event, your transfer fee of $500, if applicable, will be refunded.

    *All requests must be made via email. If you fail to complete the ticket hold or transfer process and payment (if applicable) prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to place your ticket on hold is one week prior to the event.

    3. Or, you can transfer your ticket to a family member or friend, provided they are a current and valid Global Campus Member:
    You can transfer your ticket to a family member or friend, provided they are a current and valid Global Campus Member (the Global Campus Membership of the person who uses the ticket must be valid and active on the first day of the event).

    *All transfer requests must be made via email. If you fail to complete the ticket hold or transfer process and payment prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to transfer your ticket to the next event is one week prior to the event.

    IMPORTANT: Once the refund deadline has passed, your ticket has been placed on hold or is transferred to another event or person, you are no longer eligible for a refund of the ticket price.

    (Legal) Spouse/Significant other/Direct family member can purchase a ticket to accompany you to the event without applying, either by securing a one-time guest ticket, or they can become a Global Campus Member themselves, and gain access to the discounted member ticket.

    Teens (13-17) can attend without applying, by securing a Teen ticket. Kids (aged 6-12) can attend without applying, by securing a Kid ticket, and Kids (aged 6 and under) can attend free (Nursery services will be covered by parents).

  • What’s the refund policy for guest ticket holders?

    Applicable to Guest ticket holders only

    [Safe] A full refund of the event ticket can be granted up to 45 days before the start date of the event. You must have requested the refund by emailing events@mindvalleysupport.com at least 45 days prior to the event to be eligible for the refund.

    Alternatively, there are three additional options available to you.

    1. You can transfer your ticket to the next Mindvalley University event:
    Up to 45 days before the event takes place you can transfer your ticket to the next event free (no charge for first transfer only), however, each subsequent transfer will incur a fee of $500 USD. If you are transferring your ticket to the next Mindvalley University event within 45 days of the event taking place, an additional transfer fee of $500 will apply.

    *All transfer or hold requests must be made via email. If you fail to complete the ticket hold or transfer process and payment prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to transfer your ticket to the next event is one week prior to the event.

    2. You can place your ticket on hold to use within 3 years for a future Mindvalley University:
    Up to 45 days before the event takes place you can place your ticket on hold free (no charge for first transfer only), however, each subsequent hold will incur a fee of $500 USD. If you are placing your ticket on hold within 45 days of the event taking place, an additional transfer fee of $500 will apply.

    *All requests must be made via email. If you fail to complete the ticket hold or transfer process and payment (if applicable) prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to place your ticket on hold is one week prior to the event.

    3. Or, you can transfer your Mindvalley University ticket to a family member or friend, provided they apply and are approved:
    You can transfer your ticket to a family member or friend, provided they apply and are approved to attend.

    *All transfer requests must be made via email. If you fail to complete the ticket hold or transfer process and payment prior to the event, your ticket will be considered forfeit and no refund or transfer will be made.

    The deadline to transfer your ticket to the next event is one week prior to the event.

    IMPORTANT: Once the refund deadline has passed, your ticket has been placed on hold or is transferred to another event or person, you are no longer eligible for a refund of the ticket price.

    (Legal) Spouse/Significant other/Direct family member can purchase a ticket to accompany you to the event without applying, either by securing a one-time guest ticket, or they can become a Global Campus Member themselves, and gain access to the discounted member ticket.

    Teens (13-17) can attend without applying, by securing a Teen ticket. Kids (aged 6-12) can attend without applying, by securing a Kid ticket, and Kids (aged 6 and under) can attend free (Nursery services will be covered by parents).


  • Program & Accommodation

  • Where should I book accommodation in Pula?

    Participants are responsible for arranging their own accommodation. When you secure your ticket, you’ll be sent information about booking, including links to local booking sites. You will also receive an invite to join our closed Facebook group so you can meet other tribe, and arrange accommodation options together, if you wish.

    We recommend booking your accommodation as soon as possible, as June and July are very busy months in Pula. Pula is the largest city in Istria County, Croatia. It’s a small, but well-connected city, so any location will be convenient and within walking distance to the City Campus, which is located in Pula city center.

  • What travel dates do you recommend?

    The program will start on Monday, June 24th with pre-event days for you to settle in, discover the beautiful destination of the City Campus and get to know your Tribe over social gatherings. The official programming at the hub will start on Thursday, June 27th. We recommend you to fly in on the weekend of June 22-23. The Hub will be open until July 19th with the last workshop taking place at the Hub on that day.

  • Are you planning any activities for kids in Pula?

    Absolutely! We’re working on putting together the curriculum and program for kids (6-12) and teens (13-17) for the duration of Mindvalley University. Please see the question ‘How much are the tickets for family members and kids?’ for pricing details.

    Please note that both the teens and kids programs are in English. It’s important that each young person attending the program has a good understanding of the English language and can communicate proficiently. The program is not meant as an English language study programme.

    Based on last years feedback we’re aiming to create more flexibility in the age groups this year. If the head teachers feels that a child should be moved to a different age group, there will some flexibility here, depending on availability in the groups.

  • Are you planning any activities for toddlers 3-5 Years old in Pula?

    We’re offering a nursery program for toddlers (3-5 years old) for the duration of Mindvalley University.

    Program will consist of:
    Offering Social and Emotional Learning (SEL) tools
    Understanding and appreciating the gifts of nature
    Benefitting from mindful, present & intentional caregivers & facilitators
    Experiencing trust in their own competence with sensitive observation
    A safe, predictable environment
    Time for uninterrupted play and freedom to explore

    The main lead: Cathy Hammons is an actress, a writer, editor, film producer, a social media enthusiast & tech specialist who has spent the last ten years at Agape International Spiritual Center working in the Youth and Family Division serving over 1,200 families a month. At Agape, Cathy’s responsibilities include lead curriculum developer, event coordinator, operations manager, parent liaison and master teacher trainer.

  • I need a roomie. What should I do?

    We’ve got you covered! You’ll be able to share your dates and preferences in a special document located in our Tribe Facebook Group. Access to this group will be shared with you once you’ve purchased your ticket.


  • Packing Guide

  • What should I bring with me?

    The most important thing is positive attitude, open mind and the willingness to receive a lot of knowledge and at the same time have a lot of fun!

  • Where can I get more information?

    If you still have any questions regarding what you can expect at Mindvalley University in Pula, you can email us at events@mindvalleysupport.com.